The RAPPORT Approach®
PRICING ON REQUEST
Prevention-led framework combining communication, awareness, and safety to reduce escalation in healthcare
The RAPPORT Approach® is a communication model designed to put health care specialists on the front foot and in control of any situation whilst helping them to maintain healthy relationships with patients. It is a joined together effective tool that should be used by all staff when attending a patient. By following the key principles of the approach, we will be placing ourselves in a safe place and ensuring that we can provide the best possible outcomes for all involved.
RSPH Level 4 Award in Violence Prevention
£415 PER PERSON
Support individuals working in healthcare practices to prevent and reduce the incidence of violence
The objective of the RSPH Level 4 Award in Violence Prevention and Reduction for Strategic Specialists is to support individuals working in healthcare settings to develop a working knowledge of practices to prevent and reduce the incidence of violence and abuse. Holders of this qualification will have the appropriate knowledge and skills to understand the causes of violence and the public health approach to preventing and reducing it, to assess adapt and implement organisational procedures in relation to violence prevention and reduction and to plan, delivery and evaluate micro- training on this subject. This qualification is aimed at organisational leads for violence prevention and reduction working in settings such as NHS Trusts, primary care, social care, voluntary, community and social enterprise organisations, and Integrated Care Boards (ICB’s).
Conflict Resolution
£110 PER PERSON
Resolving disputes or disagreements within the work place, with customers and colleagues
At Galdeye Training, we specialise in conflict resolution techniques tailored for healthcare providers, promoting peaceful solutions in both professional and personal settings. Our programs equip participants with the skills to address disagreements effectively, ensuring a harmonious workplace that enhances both productivity and patient care. By fostering effective communication and understanding, we help create safer environments where conflicts are resolved before they escalate.
